Accessibility declaration

In June 2025, the European accessibility act (Directive 2019/882) will come into force in Germany. A transitional regulation allows the use of existing products until 2030.

As the official country representative for Duplo in Canada, we align with the approach of our German partners, who are adapting their website according to the requirements of the European accessibility act.

This accessibility statement applies to the website www.duplo-canada.com.

Company logo with horse's head and lettering of the manufacturer for horseshoes made of plastic and metal and with reference to accessibility

We are here for you – let’s find the solution that suits you best
If you would like to learn more about our products or need assistance placing an order, please do not hesitate to contact us. We will be happy to assist you – by phone at +49 (0)8585/96926-0 or by email at the following address: info@duplo-frank.de. Personal contact is very important to us. We are happy to advise you on our products and can also take your order directly by phone or email.
Please inform our team when you get in touch. We would also be grateful if you could let us know about any difficulties you may have encountered. This helps us make our shop even more accessible – for you and for others.

Creation of this Accessibility Statement

This statement was created on September 10, 2024.

Additional Information

Simple Language

We strive to use the simplest language possible and to write the content of the page in a way that is generally understood. Please contact us if you believe a text is unnecessarily complicated.

Handling Abbreviations and Technical Terms

We largely avoid the use of abbreviations or write out the full term at first mention, using the abbreviation subsequently.

In certain cases, the use of technical terms cannot always be avoided. Therefore, we are currently working on providing explanations for terms that need clarification. These terms are marked in blue; if you hover over them with your mouse or tap them on the touchscreen, the explanation will be displayed.

Feedback and Contact Information

Please send an email if you find any of the following on our website:

  • Content that is difficult to access.
  • Content that does not meet general accessibility recommendations.
  • Content that is unclear and should be expressed or formulated differently.

Please send an email info@duplo-canada.com

We appreciate your suggestions and thank you for helping us make our website as accessible as possible for all interested parties!

Subject to modifications and errors
Latest Update: 2025-04-24